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Manila Bulletin devider Philippines devider National devider Cebu Pacific enhances baggage policy

Cebu Pacific enhances baggage policy

Published Dec 27, 2023 03:38 am
Cebu Pacific main.jpg
Cebu Pacific

Cebu Pacific (PSE: CEB)  is offering every Juan more options to choose from for their check-in baggage as it rolls out its enhanced baggage policy.

Passengers now may avail up to three pieces of 20-kilogram (kg) baggage, and may purchase additional baggage allowance either in 4kg, 8kg, or 12kg on top of the initial 20kg. Previously, passengers could only purchase allocation for up to two pieces of bags in 20kg or 32kg variants.

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Cebu Pacific

Passengers may buy the extra bag allowance or another bag up to two (2) hours before departure. Travelers with no check-in baggage will continue to get free 7kg hand-carry baggage allowance. 

Customers may buy the pre-paid bags as they book their flights and add additional baggage allowance via the Manage Booking portal using their MyCebuPacific accounts. Passengers can save on fees if they pre-purchase baggage allowance or extra bags online, which is up to 4x cheaper than airport charges. 

Customers who opt for a “GO Easy” or “GO Flexi” option only need to select “Upgrade” on the baggage included in their bundle. Meanwhile, customers who choose the “GO Basic” option will first have to select the CEB baggage in the add-ons page after locking in their flight dates.

“Cebu Pacific always strives to be customer centric. We updated our baggage policy so that passengers can have greater control over their baggage allowance at lower rates than current airport charges. This could help our customers lessen their expenses and experience a faster bag drop at the airport,” said Candice Iyog, CEB Chief Marketing and Customer Experience Officer.

CEB advises its passengers to book their flights online by creating a MyCebuPacific account to get notifications about their upcoming trips, manage their bookings, access their Travel Funds, among other features.

Online check-in is also available via the Cebu Pacific app and website, reducing passenger waiting time at the airport and allowing them to go straight to their assigned boarding gates.

Cebu Pacific baggage policy.jpg
Cebu Pacific

CEB currently flies to 35 domestic and 25 international destinations across Asia, Australia and the Middle East. 

 

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