Shopping scam rate in the PH hits 36%, highest in 11 Asian countries


At a glance

  • The Cybercrime Investigation and Coordinating Center (CICC) warns the public about a high shopping scam rate in the Philippines, reaching 35.9%, the highest among 11 Asian countries surveyed.

  • The 2023 Asia Scam Report, released at the 1st Anti-Scam Asia Summit in Taipei, reveals data from nearly 20,000 respondents across 11 countries, identifying shopping scams as one of nine mainstream scam scenarios.

  • CICC Executive Director Alexander K. Ramos urges caution during online Christmas shopping, citing the observed increase in shopping scams during the holiday season. The report indicates that Filipinos are vulnerable due to their mindset, quick response to scammers' demands, and susceptibility to false promises. The CICC encourages victims to report incidents by calling 1326.


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The  Cybercrime Investigation and Coordinating Center is advising the public to be extra careful in doing their Christmas shopping online  as the shopping scam rate in the country  reached 35.9 percent  which is the highest among 11 Asian countries surveyed.  

The 2023 Asia Scam Report  released at the 1st Anti-Scam Asia Summit in Taipei was published by GASA and Gogolook  and was based on data collected from  nearly 20,000 respondents across 11 countries in Asia including the Philippines, Taiwain, Thailand, Japan, Korea, Malaysia , Hong Kong, Singapore, Vietnam , China and Indonesia.  

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 Shopping scam  was one of the nine mainstream scam scenarios and techniques  identified  in the Asian countries surveyed. Other scams included  identity theft, investment scam, government/bank scam, job scam, lottery scam , family/relatives scam, bill payment scam and charity scam. 

CICC Executive Director Alexander K. Ramos  reiterated his appeal  to the public  to  be  careful when they do their  online shopping especially during the yuletide season. 

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“Based on our observation, shopping scams usually increase during the Christmas season,” he said. 

“Scammers take advantage of the  high volume of online shopping and  people’s vulnerability  during this period,”  Ramos explained. 

The mindset and immediate  response of Filipinos when confronted with scams makes them  vulnerable to fall into traps, according to Ramos.  

“Some  people easily believe  on  false promises  even if they are too good to be true,” he said. 

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Based on the  Asia Scam Report,  24.8 percent of Filipino victims respond too quickly to scammers’ demands and 21.1 percent of  victims chose to take a risk despite uncertainty about the risk. Other  reasons  for  vulnerability  include  being enticed with incentives  and  over trusting with friends and family members. 

CICC  is appealing  to the public to call 1326  if they are victims  of  shopping scams  and other cybercrimes.