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DICT addresses delayed OTP issues for eGovPH app

Philippines | National

DICT addresses delayed OTP issues for eGovPH app

By Rhowen Del Rosario

The Department of Information and Communications Technology (DICT), on Tuesday, Nov. 14, reassured the public that it is actively working to address the delayed delivery of One-Time Passwords (OTPs) for the eGovPH application.

1200px-Department_of_Information_and_Communications_Technology_(DICT).svg.png — Photo credit DICT

The DICT issued an advisory saying the delay was due to “connectivity issues” experienced by their telecommunication partners, who manage the delivery of OTPs.

In light of this, the department assured the public that the issue is “temporary” and that they are working to resolve it “as soon as possible.”

“We sincerely thank you for your patronage and support of the eGovPH app,” it added.

For further assistance, DICT added that users may contact the eGovPH Support Team, visit https://e.gov.ph/ or email [email protected].

DICT 11-14.jpg — Photo from DICT

Related Tags

Department of Information and Communications Technology (DICT) eGov Super App

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