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GSIS releases new check replacement rules

Published Oct 6, 2023 04:27 am

At A Glance

  • The Government Service Insurance System (GSIS) released memorandum circular -49-2023 regarding revised check replacement policies.<br>The Policy and Procedural Guidelines (PPG) cover all claims or refunds and miscellaneous checks issued by GSIS.<br>Check replacement is applicable for misplaced, unclaimed, damaged, incorrect check information, or deceased payees.<br> Investment disbursement checks are not included in the revised policy.

State-run Government Service Insurance System (GSIS) released a memorandum circular concerning revised check replacement policies.

According to GSIS' memorandum circular -49-2023, the Policy and Procedural Guidelines (PPG) would cover all claims or refunds as well as miscellaneous checks.

This also covers those that were already issued by the GSIS and require replacement because they are either misplaced, unclaimed, damaged, incorrect check information, or if the payee is deceased.

However, this does not apply to checks related to investment disbursements.

The revised policy includes the accomplishment of a Check Replacement Form (CRF) in order to request a newly issued check.

This must be initiated by either the beneficiary, legal heirs, or authorized GSIS personnel depending on the circumstance.

A Liaison Officer (LO) shall now be authorized to file and submit the beneficiary’s accomplished CRF.

Likewise, if the LO or the payee’s representative loses the check, it will be considered as the receiver’s misplacement.

Check replacement documents will no longer be required if the member has a current life, funeral, or survivorship claim in the GSIS.

Furthermore, stale checks that remain unclaimed for at least six months will be marked canceled.

If the check was released but has yet to be withdrawn within six months from the date of issue, it becomes stale, especially if there was no request for replacement.

This case will fall under the procedures under Sections V.A.6 and V.B.6 of the PPG.

The GSIS Legal Services Group will also investigate fraudulently-negotiated checks, specifically without the payee’s knowledge. (Gabriell Christel Galang)

Related Tags

Government Service Insurance System GSIS pensioners
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