Flash Express, the Philippines' fastest-growing logistics and courier service company, celebrates its second year anniversary this August, recognizing its remarkable achievements and relevant contribution to the country by providing thousands of jobs, disrupting the e-commerce logistics industry through its advanced logistics systems, educating and providing opportunities to Filipino entrepreneurs, bridging the gap between e-commerce platforms and customers, bringing up discussions on industry’s issues to different government agencies becoming now one of the forefront logistics companies in the country.
Flash Express prides itself on offering 365 Days Delivery, 95% countrywide coverage, Low Cash-On-Delivery (COD), Easy Payment Solutions, and Advanced Logistics System as its major services in the e-commerce logistics industry.
Thousands of job opportunities
As of August 2023, the business had over 17,000 people working in operations and corporate support. With over 12,500 workers across the Philippines, riders, couriers, and warehouse staff make up the majority of the workforce. The corporation will reportedly hire 20,000 new staff before the end of the year.
Advanced logistics systems for E-commerce
The complete logistics system of Flash Express is backed by its cutting-edge technologies and facilities that speed up the client experience, taking the best logistical practices in Thailand where Flash Express was first established. From the Flash Express app and website smooth interface to its back-end support such as the Fast Hand - a compact piece of equipment that captures the parcel's image and records the precise dimension and weight of smaller parcels; Dimensioning, Weighing & Scanning, Machine (DWS) - an automated mass and dimensions measuring machine to improve efficiency and accuracy of object size during the packaging process; iData - a handheld device for transportation and logistics operations that is integrated into the company’s main system; Conveyor Belt System - the hubs and distribution centers are equipped with advanced conveyors for fast and efficient operations; Key Accounts System - user-friendly dashboard where Key Account Users can place orders, encode parcel details, track and monitor booking records, call courier riders for pick-ups, and manage sub-accounts to ensure that clients have unique log-in credentials and many more.
Educating Filipino entrepreneurs
Flash Express provides general consumers, business owners, and Filipino entrepreneurs with its logistics business services as well as with programs and business opportunities to help them grow their businesses through Flash Home in addition to serving the major e-commerce platforms in the nation.
Bridging the gap between E-commerce platforms and customers
In recent years, Flash Express has launched programs and campaigns to inform Filipino customers about the trends and best practices in the e-commerce logistics industry. These platforms include Lazada, Shopee, and TikTok Shop, among others. Flash Express serves as the logistics provider for many of the top e-commerce platforms in the nation, including those mentioned above. Flash Express has partnered with these platforms to communicate pro-customer campaigns such as “Iwas Scam” campaign, “Todo Arangkada” and many more.
CSR & industry issues
Flash Express is the first-ever express logistics company in the Philippines to initiate an open discussion regarding issues and concerns in the e-commerce logistics industry before the seven Police Chiefs of the NCR Southern Police District last July 2023. The company raises awareness on crime prevention in the e-commerce logistics sector through PNP. Flash Express has also partnered with the Land Transportation Office (LTO), Bureau of Fire and Protection (BFP), Department of Information and Communications Technology (DICT), Public Employment Services Office - Bulacan (PESO), and other local government units all over the country to discuss all logistics-related concerns.
The company through its corporate social responsibility (CSR) ‘Alagang Flash’, has helped several communities by extending donations to different communities including the cities of Pasig, Tondo, and Manila and other provinces such as Bulacan, Kalinga, Laguna, among others.
Peng Wansong, General Manager of Flash Express, said that the development of the e-commerce logistics industry has brought great changes and opportunities to the Philippines.
"As a member of the industry, Flash Express has continuously developed breakthrough innovations in logistics operations since we entered the Philippine Market last 2021. By then, we have fully considered the demands of the market and studied its best practices. We have quickly adapted services to different regional market cultures. For our second year anniversary, the company intends to continue to work with employees, customers, business partners and the entire e-commerce logistics business in the future to provide sustainable opportunities locally and further enhance the Flash Express ecosystem through business-driven innovation. That's why we wanted to make '2loy ang Asenso' our anniversary brand theme this year." Wansong said.
Overall, Flash Express has recorded several significant growths over the past two years since it was launched in the Philippines by offering nationwide service availability supported by its hubs, distribution centers, and more than 17,000 employees to back up its operations. Further, there are more than 400,000 registered users who actively use Flash Express services. The company recently recorded 10 Million parcel pick-ups making the company one of the leading logistics companies in the Philippines.