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Manila Bulletin devider Business devider The Stock Market devider Grab PH revises earnings system

Grab PH revises earnings system

Published Oct 26, 2023 07:59 am

Delivery transport platform Grab Philippines announced that it has begun a pilot program with an adjusted earnings system for delivery partners in a bid to address issues in the delivery landscape. 

According to the company, the two-month pilot program, which is being tested using select delivery drivers, aims to provide fairer compensation to delivery workers. 

Unlike a mere fixed base fare and a distance-based compensation in the past scheme, the new model also factors in “compensation for longer wait times at merchant outlets, and adjusted fares for long pick-up distances.” 

The firm said the new model also includes a guaranteed minimum fare, though the amount was unspecified in the company’s statement. This is to protect delivery partners from low-earning tips and help provide financial stability. 

“Grab is fully committed to ensuring that its delivery partners on the platform continue to earn substantially above the minimum wage,” said the company. 

It also offers incentives, rewards, and benefits to “complement direct earnings, contributing to a comprehensive financial support system for partners.”

Grab’s updated platform includes a revised Driver Rate Consumer feature where delivery-partners can share real-time feedback like customer interactions and route difficulties. The company said the data it collects will be addressed. 

The company also said it is continuing to provide social safety nets through partnerships with the Social Security System (SSS) and Pag-IBIG Fund, which it considers an investment for its delivery partners. 

Grab Philippines Chief Operating Officer Ronald Roda said, “as we continue to navigate the post-pandemic era, we are firm in our commitment to showcasing our adaptability and unwavering support to our delivery-partners." 

“As we continue to serve the needs of every Filipino, our focus remains steadfast on nurturing a mutually beneficial ecosystem where both Grab and our partners can thrive together,” Roda added. 

In recent days, the National Union of Food Delivery Riders staged a protest in Quezon City to stop the imposition of a reduced base fare for delivery riders, calling for higher wages and fairer incentives. 

 

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