Seeking to adopt measures to ensure stable online connections during disasters, Globe Telecom Inc. is strengthening its enhanced Business Continuity Management (BCM) policy.
“Our commitment to our customers is to ensure that they stay connected especially in times of crisis. This updated BCM policy reaffirms our resolve to provide continuity of critical operations and delivery of key products and services to our customers whatever the situation may be,” said Globe Group’s Chief Sustainability and Corporate Communications Officer Yoly Crisanto.
As part of the BCM’s (ISO 22301) recertification in 2024, Globe has realigned its climate resilient strategies to further complement its Integrated Management System (IMS).
Notable among these is the establishment of G-Climate, a tool that uses data to predict the impact of typhoons on Globe’s sites, which is expected to rollout by the end of 2023. This tool enables the company to prevent issues in services and keeps them running smoothly during calamities.
The modifications include a stronger focus on network infrastructure to prevent network disruptions, installing backup power generators that can withstand weeklong blackouts in key facilities, adding long-lasting backup batteries, and other backup communication devices such as satellite phones and radio networks.
Other infrastructure developments are plans to install flood control gates, elevate base pads above average flood levels, and designing towers compliant with the updated National Structural Code of the Philippines (NSCP) and can survive high wind speeds.
Globe also complies with Republic Act No. 10639, otherwise known as “The Free Mobile Disaster Alerts Act,” which enables Globe’s networks to allow text message alerts from the National Disaster Risk Reduction and Management Council (NDRRMC), the Philippine Atmospheric, Geophysical and Astronomical Services Administration (PAGASA), and the Philippine Institute of Volcanology and Seismology (PHIVOLCS).
Globe is also deploying Cell Site on Wheels (COW) and Tower on Wheels (TOW) used for “Libreng Tawag and Libreng Charging (LTLC)” or free call and charging stations in disaster-hit areas.
“Without doubt, climate change is one of the biggest challenges of our time. We will keep innovating and investing to ensure our network is most reliable for our customers, especially during disasters, when connectivity is crucial," added Crisanto.