Anti-red tape agency commends Muntinlupa for easing business permit procedures 


The Muntinlupa City government received a commendation from a national government agency for simplifying business permit and license procedures. 

Mayor Ruffy Biazon received the commendation for the city government’s Electronic Business One-Stop Shop (eBOSS) initiative from the Anti-Red Tape Authority (ARTA) under the Office of the President. 

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Muntinlupa Mayor Ruffy Biazon (left) with ARTA Director General Ernesto Perez (Photo from Muntinlupa PIO)
ARTA Director General Ernesto Perez observes the business permit procedure at the Muntinlupa Business Permit and Licensing Office (PHoto from Muntinlupa PIO)
Mayor Ruffy Biazon and ARTA Director General Ernesto Perez with Muntinlupa City Administrator Allan Cachuela (Photo from Muntinlupa PIO)
The certificate of commendation given by ARTA to the Muntinlupa City government for its eBOSS system (Photo from Muntinlupa PIO)

In a letter addressed to Biazon, ARTA Director General Ernesto Perez said “we would like to convey our appreciation and commendation to the City Government of Muntinlupa as one of the LGUs that simplified business permit application, addressed systemic issues in the local permits and licenses, and introduced reforms and technology-enabled applications and systems that paved way to a seamless and efficient process.”

The eBOSS is one of the centerpiece initiatives of the City Government, bringing together all the necessary permits and licensing offices in one location, and since the pandemic, now can be done online. Aspiring and existing entrepreneurs can now apply for a business license without having to visit the city hall.

The BOSS program has been considered one of Muntinlupa's best practices, with local government units visiting the City to learn first-hand about it. The pandemic, with physical-distancing a necessity, eventually paved the way for the original BOSS program to go digital.

“We applaud the City Government for setting the standards among the cities and municipalities. It is our hope that the City Government will continue what it has started and even exceed what was previously accomplished for the continuous realization of the ease of doing business in the Philippines. Again, congratulations on your significant contribution in the country!” Perez told Biazon. 

After monitoring eBOSS, Perez said the Muntinlupa City government “has successfully implemented all functionalities in setting-up the Electronic Business One-Stop Shop (eBOSS) required by the law and as further stated in ARTA-DTI-DILG-DICT Joint Memorandum Circular (JMC) No. 1, series of 2021 or the ‘Guidelines for Processing Business Permits, Related Clearances and Licenses in All Cities and Municipalities.’” 

“The said implementation of all functionalities initiated by the City Government, backed up with significant results set the LGU as a model city where various cities and municipalities have been using as benchmark in their own business permit system,” he added. 

Biazon hailed the ARTA commendation as a "validation of the City Government's commitment to bring quality public service to every Muntinlupeño."