Philippine Airlines, Inc. (PAL) and affiliate PAL Express are digitally transforming themselves, automating their business operations using solutions from global aviation software provider Ramco Systems.
"Our focus has always been on improving our global network infrastructure," remarked PAL President & Chief Operating Officer Capt. Stanley Ng. "This has led us to embark on a transformational journey towards technological upgrades and innovation."
"The extensive functionalities of Ramco’s next-gen Aviation Software, together with our shared values of excellence and customer-centricity, will offer us a technological edge and will help us serve our customers with a robust digital infrastructure,” he elaborated.
Ramco’s Aviation Suite V5.9. will replace PAL's standalone legacy systems.
The on-cloud, next-gen platform offers end-to-end optimization of PAL's maintenance and engineering business processes.
This will enable the flag carrier to comply with regulations and have paperless operations.
Already, the Ramco Aviation Suite has over 24,000 users and manages more than 4,000 aircraft globally.
Over 90 Aviation organizations are onboard the Ramco solution, including top airlines, 3rd party Maintenance, Repair and Operations (MROs), large Heli-Operators, leading Defense organizations, and major Urban Air Mobility worldwide.
Ramco is changing the paradigm of enterprise software with Artificial Intelligence based solutions, intelligent voice enabled user experience and advanced features such as digital task cards, offline maintenance capability, conversational chatbots, HUBs and cognitive solutions.
Ramco is part of the $1 billion Ramco Group which focuses on Innovation and Culture to differentiate itself in the marketplace.
"As PAL’s tech partner, we will support PAL organization’s mission of service and propel its global expansion plans,” according to P.R. Venketrama Raja, Chairman, Ramco Systems.
At present, PAL is fortifying its network as global air travel recovers.
PAL is the only airline offering nonstop flights linking the Philippines with the U.S. Mainland, Canada and Hawaii, along with the largest network of flights on multiple routes to Japan, Australia and countries in the Middle East.
PAL will launch a pioneer direct flight between Manila and Perth, Australia in March 2023, while re-opening flights between the Philippines and Beijing, Shanghai and Macau in addition to other mainland Chinese destinations.