BDO Unibank has primed its digital banking channels to address the sudden demand for contactless financial transactions during the pandemic as well as to make bank services more accessible and convenient in the new normal.
In a statement, the bank said it launched BDO Online and BDO Pay allow BDO clients to pay their bills, transfer money, and monitor their bank account through their computers or mobile phones.
At the height of the COVID-19 pandemic, cashless payments proved useful when mobility was greatly limited due to health and security reasons.
Online banking and digital payments saw growth in usage as both became options to branch banking for many Filipinos.
The Bangko Sentral ng Pilipinas (BSP) considers cashless payments not only as an alternative mode to perform banking transactions, but also to promote financial inclusion.
It serves as a gateway especially for unbanked and underbanked Filipinos, to other financial products such as savings, loans, and insurance aside from those offered through traditional channels.
With its new mobile apps, BDO aims to help the BSP promote cashless payments and advance financial inclusion in the country.
“To make cashless payments an active tool to promote financial inclusion, it needs to be easy to use and accessible for everyone,” said BDO Consumer Banking Group Digital Banking Head Roy Villareal.
He added that, “With our online banking and cashless payment platforms, BDO provides alternatives for those who wish to do their financial transactions digitally.”
BDO wants to integrate financial wellness into the growing digital lifestyle of Filipinos. Mobile connection in the country is more than 100 percent of the country’s total population.
“Aside from widening our network of branches and ATMs across the country, BDO provides digital banking solutions that are accessible to Filipinos via their smartphones,” said Villareal.
He noted that, “BDO’s mobile apps allow our clients to have the financial information they need right at their fingertips. More than the convenience, what these digital solutions offer is control over one’s finances.”