NLEX Corp. has earmarked P1.2 billion this year for upgrading its toll collection and account management systems to speed up lane transactions.
“We keep on investing in innovative solutions to make our processes more efficient and make the experience of our motorists more pleasant,” said NLEX President and General Manager J. Luigi L. Bautista.
The tech investment covers the upgrade of the tollway operator's core system and equipment to improve the processing of lane transactions.
Radio frequency identification (RFID) users, who constitute 70 percent of expressway motorists, can expect faster recording of passages, balances, and reloads as well as easier tracking of individual and corporate accounts.
Aside from conducting software upgrade and system migration, NLEX will also replace its toll system equipment within the year.
They will upgrade some 100 toll system equipment along the NLEX, from toll fare indicators, lane status indicators, traffic control gates, automatic vehicle classification devices to loop detectors.
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They will also furnish the Angeles Toll Plaza with new traffic control gates, automatic vehicle classification devices, lane status indicators and loop detectors.
The project covers toll plazas in Balintawak, Karuhatan, Paso de Blas, Meycauayan, Marilao, Bocaue, Balagtas, Tabang, Sta. Rita, Pulilan, San Simon, San Fernando, Mexico, and Angeles.
The new equipment will boost operational efficiency as these will enable faster and more accurate transactions and guide motorists better at the plazas.
Since last year, the company has been equipping the toll lanes with new technology devices and implementing system enhancements, Bautista pointed out.
Already, the upgraded system has s improved the RFID transactions, from reloading to checking of account balances after passing at the lanes.
The improved data transmission between the Easytrip and NLEX toll collection systems allows real-time recording of lane entries and exits.
Right away, motorists can see their account balances and reloads in their RFID accounts.
Notably, a number of motorists repeatedly pass the RFID lanes without load or without enough load to cover their trips.
The toll fare indicator displays the motorist's RFID account balance.
To avoid inconvenience, motorists should check their load balance through the MPT DriveHub mobile application or via SMS.
Those with insufficient balance should top up either by using the MPT DriveHub app or via online reloading partners or reloading stations.
NLEX Corporation is a subsidiary of the Metro Pacific Tollways Corp., the toll road arm of the Metro Pacific Investments Corp.