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Manila Bulletin devider Business devider Smart wins most citations in Q1 -- report

Smart wins most citations in Q1 -- report

Published May 3, 2022 12:35 pm

For having the widest 5G reach and best 4G coverage experience, Smart Communications, Inc. won the most number of citations in the latest Opensignal Mobile Network Experience Awards.

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In Opensignal's April 2022 report, covering Jan. 1 to Mar. 31, 2022, Smart won a total of 11 awards, including Best Overall Video Experience, Games Experience, Voice App Experience and Download Speed Experience across all technologies; Best 5G Games Experience, 5G Voice App Experience, 5G Download Speed and 5G Upload Speed Experience; Best 5G Availability, 5G Reach, and 4G Coverage Experience.

"Smart is once again the operator to beat in the Philippines," summed up Sam Fenwick, Opensignal senior analyst and author of the report.

"These citations are a testament to our sustained investments in our network, and our combined efforts to continuously improve our customers' experience," Al S. Panlilio, PLDT Inc and Smart Communications President and CEO remarked Tuesday, May 3.

"As the economy reopens, our customers’ shifting needs will entail higher mobile usage. Opensignal’s report validates that we are best positioned to enable hybrid workplaces and online learning, the use of e-commerce and digital payments, and empower businesses to thrive in the post-pandemic next normal," he added.

Opensignal users had their best experience when streaming video over mobile connections on Smart's network, hence Smart's Video Experience award.

The Opensignal study also showed that Smart users observed the fastest average 5G download speeds — 149.9 Mbps, making Smart the winner of the 5G Download Speed award and giving it a lead of 38.8 Mbps (35 percent) over its nearest competitor.

In terms of 4G Coverage, Smart users were able to find a 4G signal in most locations they visited.

"For the first time, we have directly compared the mobile network experience and the 5G experience of our Filipino users in the same report and in another first we have also analyzed the consistency," according to Fenwick.

To support the country's growing mobile data traffic, Smart has deployed 16,900 3G base stations, 38,600 4G/LTE base stations and 7,200 5G base stations nationwide as of end December 2021.

Related Tags

OPEN SIGNAL APRIL 2022 REPORT SMART COMMUNICATIONS INC OpenSignal
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