Going cashless: MIAA chief wants credit card-ready biz hubs at NAIA

The Manila International Airport Authority (MIAA) is eyeing to establish a new system that will enable business establishments at the Ninoy Aquino International Airport (NAIA) to accept all types of credit cards for easier transaction with passengers.


MIAA General Manager Cesar Chiong instructed all concessionaires servicing the premier airport terminals at NAIA to make such vision a reality. It was learned that Chiong had created a team that will conduct the necessary discussions after Little Vin Vin, the master concessionaire at NAIA Terminal 2, led the way in improving their system.

"In two weeks' time, most, if not all establishments at NAIA Terminal 2 will already accept credit cards," Chiong said.

He also directed a check on all automated teller machines (ATMs) at NAIA to ensure that they are in working condition at all times.

The airport manager assured the public that MIAA is "doing everything to provide the best passenger experience possible, especially with the onset of the holiday season when there is an expected surge in passenger volume."

He also advised air travelers to allot enough time to be at the airport two hours before their scheduled departure for domestic flights and three hours for international flights.

Chiong also urged air passengers to try checking in online, saying this will help ease long queues at the airport.

He also said that passengers must make sure they also check their flight's airport terminal assignment before proceeding to the airport, as well as advisories, for hassle-free travel.

Meanwhile, MIAA Senior Assistant General Manager Bryan Co said they will address feedbacks given by passengers regarding the increased stress level and congestion at the airport.

"We accept the complaints but what's more important is to take action and improve passengers experience," Co noted.