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Manila Bulletin devider Business devider Grab impostor delivery partners discrediting company

Grab impostor delivery partners discrediting company

Published Nov 12, 2022 01:12 pm

Impostors posing as Grab Philippines delivery partners this week claimed that the ride hailing firm treated its Cebu delivery boys unfairly, Grab warned in a statement issued Friday, November 11.

“In light of the November 10 event that transpired in Cebu, we are saddened that these groups have resorted to using fake social media accounts to harass, incite threat of harm, misinform, and even do fake bookings on our community,” according to the Grab Philippines statement.

“Based on our records, several of these individuals – who have posed as Grab delivery partners, are in fact not Grab delivery partners," Grab pointed out.

"These individuals are determined to sow discord and discontent, and are willing to place the livelihoods of many Grab partners at risk,” the ride-hailing firm underscored.

The sentiments of these groups do not represent the general sentiment of Grab’s broader partner communities across the country, according to the statement.

“We continue to engage our partners, and a far greater majority of them choose to stay on the platform because they understand and appreciate the recent measures that we had to do for their welfare and wellbeing,” according to the company.

“Our partners need meaningful livelihood opportunities so that they can provide for their families, and we are focused to supporting them amidst these very challenging economic times,” the statement stressed.

Furthermore, Grab Philippines reiterated its pledge to empower its local partners

“We find ways to ensure that our partners still earn meaningfully from the platform despite a very tough economy,” according to Grab.

About 100 Grab delivery drivers held a “unity ride” in Cebu City on Thursday, November 10, protesting reductions in delivery pay and incentives.

Grab PH maintained that majority of the protestors are not working for the company.

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