BI opens 24/7 service center at NAIA


The Bureau of Immigration (BI) inaugurated its 24/7 one-stop-shop center at the Ninoy Aquino International Airport (NAIA).

The Bureau of Immigration (BI) inaugurates a 24/7 one-stop shop center at NAIA on Oct. 27, 2022. (Photo by BI)

The office, which will primarily cater to foreign passengers needing visa extensions and exit clearances, is located at the 3rd level, Government Clearing Center of the NAIA Terminal 3.

BI Commissioner Norman Tansingco led the opening ceremony last October 27 together with officials from the Department of Justice and the Manila International Airport Authority.

The one-stop-shop is a priority project of Tansingco to bring the bureau's services closer to the travelling public.

The Bureau of Immigration (BI) inaugurates a 24/7 one-stop shop center at NAIA on Oct. 27, 2022. (Photo by BI)

“The creation of this office to cater to those who would need urgent immigration documents will improve our services,” the BI chief said.

Tansingco clarified that the new office will cater only to international passengers that would be needing immigration documents.

“We heed the directive of the President and the Justice Secretary to make our service fast and efficient," he added.