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Manila Bulletin devider Business devider SSS raises alarm over fraud incidents

SSS raises alarm over fraud incidents

Published Jan 6, 2022 01:59 pm

State-owned Social Security System (SSS) has raised alarm over the increasing reports on fraud incidents, reminding all members and employers to protect their personal information and be vigilant against fixers and scammers.

In a statement, Aurora C. Ignacio, SSS president and chief executive officer said on Thursday, Jan. 6, that they are deeply concerned with the increasing number of fraud victims who are mostly members of the pension fund.

For this reason, Ignacio reminded members and employers never share their SS Number, My.SSS login credentials and other personal information with individuals who claim to be SSS employees.

Ignacio also warned the public against joining Facebook Groups, offering assistance on various online transactions for a fee.

“SSS offers free services and doesn’t charge from its members except for Unified Multi-purpose ID Card (UMID) replacement. These groups are considered illegal and unauthorized as they could be data mining accounts used to extract an individual’s personal information,” she said.

SSS shall not be held accountable for any transactions once the member is found to have connived with the fixer, Ignacio said.

“This act is considered a violation R.A. No. 11032 or the Ease of Doing Business and Efficient Government Service Delivery Act of 2018 as well as R.A. 11199 or the Social Security Act of 2018,” the SSS chief said.

“We strongly advise our members to coordinate with legitimate SSS branch personnel only. Aside from that, E-centers are also available in SSS branches where they can be assisted by our member service representatives,” he added.

“We also made our My.SSS Portal and SSS Mobile App user-friendly which they can easily navigate and proceed with their online transactions.” Ignacio further stated.

As part of SSS’ initiatives to curb illegal activities, social media posts and accounts were taken down in coordination with the Philippine National Police Anti-Cybercrime Group.

“This is an ongoing operation since these accounts are evident in social media accounts. Sending your complaints will provide notable information which will help the authorities to track them,” Ignacio said.

“Rest assured that the SSS shall penalize these fixers/scammers to protect the interests of our members and employers,” concluded.

Concerned citizens and victims may report fixers/scammers to the Special Investigation Department (SID) through email [email protected] and telephone number (02) 8924-7370.

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SSS president and chief executive officer social security system Aurora C. Ignacio SSS
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