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Manila Bulletin devider Business devider FedEx sees PH among fastest growing e-commerce mart

FedEx sees PH among fastest growing e-commerce mart

Published Sep 9, 2022 10:54 am

FedEx Express identified the Philippines as one of its three fastest-growing markets, along with Indonesia and Vietnam.

By next year, the company, one of the world's largest express transport firms, expects e-commerce sales in Southeast Asia will reach $100 billion.

“The Philippines' e-commerce industry continues to grow at a strong momentum," confirmed Maribeth Espinosa, acting managing director, FedEx Express Philippines.

For this reason, the company expanded its international, day-definite, e-commerce shipping service, FedEx® International Connect Plus (FICP) to the Philippines, Indonesia, New Zealand and Vietnam.

"With the launch of FICP, we empower Filipino e-tailers of all sizes to seize cross-border opportunities, enabling them to scale up, accelerate innovation, deliver customer satisfaction, and contribute to the country’s overall economic recovery,” Espinosa maintained.

The broader coverage of FICP is FedEx's latest effort to support the robust development of e-commerce in the Asia Pacific, Middle East and Africa (AMEA) region.

With this expansion, FICP is now available to e-tailers across 14 markets including Australia, Hong Kong SAR, India, Japan, mainland China, Malaysia, Singapore, South Korea, Taiwan and Thailand.

Hence, e-commerce merchants in these markets can offer customers an international shipping solution with prices that offer value-for-money while ensuring most shipments will be delivered between 1 to 3 business days within AMEA.

The service offers other delivery capabilities, including tracking, sending out notifications to receivers and the flexibility to change delivery options via FedEx Delivery Manager®.

“Since the launch of FICP last year, we’ve witnessed strong uptake among our e-commerce customers," remarked Salil Chari, senior vice president, Marketing and Customer Experience, AMEA region, FedEx Express.

"It provides a sweet spot for e-tailers to offer speedy delivery at reasonable costs,” he pointed out.

“Providing businesses with a broader portfolio of shipping solutions is a top priority for us at FedEx," says Chari.

"The expansion of FICP allows us to better support customers and accelerate the future growth of cross-border e-commerce within this dynamic region.”

FedEx Express serves more than 220 countries and territories using a global air-and-ground network to speed delivery of time-sensitive shipments, by a definite time and date.

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