SSS sets new security measures in My.SSS Portal

Published May 6, 2022, 11:26 AM

by Chino S. Leyco

State-run Social Security System (SSS) said the pension fund has added security measures in its My.SSS Portal to protect the accounts of its members, employers, and pensioners.

In a statement, Michael G. Regino, SSS president and chief executive officer said Friday, May 6, that among the new security measures being implemented are the stricter guidelines when enrolling a disbursement account.

In the Disbursement Account Enrollment Module (DAEM), it now requires members to upload a proof of disbursement account, a valid government-issued identification card or document, and chest-level selfie/photo holding the uploaded proof of disbursement account and ID card/document.

Additional internal procedures are also in place to further improve the evaluation and approval process of disbursement accounts.

“We are continuously monitoring our systems to make necessary improvements to protect the accounts of our stakeholders and ensure that benefit and loan proceeds are disbursed to the rightful recipients,” Regino said.

Within this month, the Online Member Data Change Request – Updating of Contact Information will also be resumed through the My.SSS Portal with enhanced security features.

“We encourage our stakeholders to refrain from sharing their login credentials and regularly change their passwords so that their accounts will not be compromised. Like we said before, these are like your ATM PIN, anyone with this information could use your account without your authorization,” he added.

Should members, employers, and pensioners encounter any unauthorized transaction in their My.SSS account, or online fraud activity, they are advised to report to the nearest SSS branch or send an e-mail to SSS’ Special Investigation Department at [email protected]

They may also call (02) 8924-7370.

SSS is prepared to file the necessary charges against individuals who defraud its members, Regino said.