Globe Telecom Inc. Wednesday, April 6, announced it has fully restored its Typhoon Odette-damaged network in Visayas and Mindanao.

The typhoon toppled over 80 cell sites and compromised primary and secondary backup lines December last year.

Todate, both the telco's Optical Line Terminal and Network Access Points for internet services are already 100 percent restored, confirmed Senior Director for Broadband Customer Field Services Wil-R Saldua.

Generators will power facilities in places still without permanent electric supply, he noted.

However, some minor customer-related dependencies still hinder Globe’s last-mile activities.

Some accounts cannot be located or contacted. Many properties have defective in-house wirings or were destroyed by the typhoon. Others need new fiber drops to connect the network to customer premises.

Teams came from all over the country came to help in the repair and restoration work.

In all, Globe deployed over 220 teams since mid-December to address numerous challenges but power outages, multiple fiber cuts, and road clearing operations by local government units (LGUs) and other utility providers hampered their work.

"This time, we have people doing a proactive sweep of offline customers located in working facilities to ensure that they can again enjoy Globe services even if they do not have repair requests,” Saldua noted.

“There will always be unforeseen events that could affect our operations. While disasters are beyond our control, we try to mitigate their effects by ensuring that preparedness and business continuity remain at the core of our network’s life cycle," explained Globe SVP Group Corporate Communications and Chief Sustainability Officer Yoly Crisanto.

"We know that connectivity is vital, so we endeavor to provide public service and restore damaged sites at the soonest possible time,” she concluded.