Cebu Pacific is introducing a new policy for handling oversized baggage in line with its goal of improving processes for a more efficient and seamless customer journey.
According to the budget airline, the new size limit for check-in baggage is at 39 inches.
Luggage with this dimension will be easier to fit on the conveyor belt, and will in turn result in smoother operations. This will make the journey faster and more convenient for all passengers, Cebu Pacific said.
Guests checking in baggage that exceed the 39-inch limit on any one side will be classified as an oversized bag, and will be charged P800 extra for domestic flights, and P1,300 for international flights.
This additional fee is brought about by the manual process required to transport the bag to the baggage loading area. Some examples of oversized baggage are music equipment, motorcycles, and televisions.
"Cebu pacific reminds everyJuan to properly pack their bags according to their availed prepaid baggage allowance to avoid any other additional fees at the airport," the airline said.