DepEd vows to improve services to staff, clients

Published January 21, 2021, 4:25 PM

by Merlina Hernando-Malipot

The Department of Education (DepEd) on Thursday reiterated its commitment to improve the services it offers to its staff and other clients after Human Resource Systems receives higher recognition from the Civil Service Commission (CSC).

Education Secretary Leonor Briones (DepEd / FILE PHOTO / MANILA BULLETIN FILE PHOTO)

“This is good news for the Department as we start the year,” DepEd Secretary Leonor Briones said after the CSC National Capital Region awarded the DepEd Central Office with the Certificate of Recognition for obtaining Maturity Level 2 of the Enhanced Program to Institutionalize Meritocracy and Excellence in Human Resource Management (PRIME-HRM).

“This recognition is a testament that as a Department, we remain committed and dedicated to improving our services to our staff and our clients,” Briones said. DepEd received recognition for obtaining higher level of the Enhanced PRIME-HRM in two Human Resource Systems namely: Recruitment, Selection, & Placement and Learning and Development.

DepEd explained that set on a scale of four maturity levels, the Maturity Level 2 indicates that the management of human resources is process-defined, wherein there is “a set of defined and documented standard operating procedures established,” “goal-oriented decision-making,” and an automated system in place.

PRIME-HRM, DepEd said, evaluates four aspects of HR management which include Recruitment, Selection, and Placement; Learning and Development; Performance Management; and Rewards and Recognition. 

The program aims to empower government agencies by developing their human resource management competencies, systems, and practices toward HR excellence.

Meanwhile, DepEd Undersecretary Jesus Mateo also assured that the department remains committed to continue itself to better serve its stakeholders. “This recognition encourages us in the Department to strive even more in the pursuit of the highest standards of human resource management systems,” he added.

The recognition was given to DepEd in December as a result of the Department’s determination and unrelenting efforts to promote people excellence in the agency for efficient and effective public service delivery.

The DepEd CO is also waiting for the results of CSC-NCR’s evaluation for its Performance Management and Rewards and Recognition Systems. “A significant number of DepEd regional and schools division offices have also received their PRIME-HRM recognition from their respective CSC field office counterparts,” it added.