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Manila Bulletin devider Philippines devider National devider SSS members' mobile app transactions exceed 22-M

SSS members' mobile app transactions exceed 22-M

Published Sep 2, 2020 02:22 pm

Over 22 million transactions have been recorded in the Social Security System's (SSS) mobile application during the first half of 2020, the state pension fund firm disclosed on Wednesday.

Social Security System
(MANILA BULLETIN FILE PHOTO)

SSS President and Chief Executive Officer Aurora Ignacio said that the SSS mobile application facilitated a total of 22,363,413 transactions from January to June this year, with an average of 124,24 transactions daily.

"We are delighted that our members and employers have been using this app with their various SSS transactions, which is user-friendly and easy to access," Ignacio said in a statement.

The SSS Mobile App, launched in 2018, is a free downloadable app for smartphone users designed to provide a more convenient way for members to transact with the agency.  This indicates that an increasing number of SSS members prefer to conduct their transactions with the use of a convenient mobile app that precludes having to the queue in the branches. 

Considering that three and a half months of the first half of the year had been spent under quarantine, this is a positive indicator of a high service level in responding to SSS members’needs.

Through the app, members can now view their contributions record, membership information, and SSS branches' location. They can also check the status of their benefit claim and salary loan applications, their remaining loan balance, and update their contact information as well.

"Through the years, we have incorporated other services in the SSS Mobile app, like the generation of Payment Reference Number (PRN) needed for SSS contribution payment and filing of maternity notification for female SSS members. They can also pay their contributions using PayMaya through the SSS Mobile App," Ignacio said.

According to Ignacio, among the transactions on SSS Mobile App, checking member's salary loan status garnered the highest number of transactions with a total of 7,628,068 recorded from January to June.

In 2010, SSS also had implemented the Text-SSS facility for members to obtain information on their contributions and loan records. A member may register in Text-SSS by sending their SSS number and birthdate using the format "SSS REG " to 2600.

"With the use of modern technology and with SSS’ digitalization efforts, we further encourage all our members and the employers as well to use this mobile app to enjoy a simple, fast and easy way of conducting your transactions with SSS," Ignacio added.

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