Thai oil firm subsidiary PTT Philippines is scheduled to receive its ISO 9001:2015 certification that shall be accorded to it by Bureau Veritas (BV), one of the world’s leading certifying organizations.

The company clinched the recommendation for its ISO certification after passing the audit, validation and monitoring undertaken by BV -- primarily on its compliance to management systems aimed at improving its organizational performance as well as reputation.

As explained, for a firm to be bestowed with ISO 9001:2015 certification, it entails that “the organization has followed the guidelines of the ISO 9001 standard.”

Specifically, that corporate entity has fulfilled its own requirements, met customer needs including those relating to statutory and regulatory edicts; and also maintained systematic documentation processes.

“PTT Philippines is expected to formally receive its latest ISO certification from BV anytime soon,” the oil firm noted.

PTT Philippines currently has 178 gasoline stations on its retail network, of which 31 are in Visayas and the bulk in Luzon. That is coupled with its Café Amazon enterprise which now has 18 outlets  -- four in Metro Manila; five in Central Luzon; and nine in the Cavite-Laguna-Batangas-Rizal-Quezon (CALABARZON) corridor.

For the BV audit on PTT Philippines, this was spearheaded by Reynaldo de Guzman; and the audit team carried out its task mostly through the use of remote auditing platform, particularly via Microsoft Teams, which is essentially the thriving trend in the so-called ‘new normal’ paradigm.

Thitiroj Rergsumran, president and chief executive officer of PTT Philippines; and Danilo Alabado, president and CEO of PTT Trading Corporation personally participated in the audit process.

As noted by Paul Senador, director for corporate support of PTT Philippines, “it (BV audit) was successfully completed despite the impact of Covid-19 pandemic to the business, travel restrictions and local borders’ closures.”

The outcome of the audit and evaluation processes leading to the ISO certification, he added, is a manifestation of the company’s “commitment to its corporate vision, mission, values and efforts to continuously improve its quality management system.”

It was in 2017 when the company bagged its ISO 9001:2008 certification that specified the requirements it must adhere to for a quality management system. In that, the company has to “demonstrate its ability to consistently provide products that meet customer needs and applicable statutory and regulatory requirements and enhance customer satisfaction.”