Dental clinic gives a glimpse of the new normal

Published October 24, 2020, 4:31 PM

by Philippine News Agency

When dentists in the Philippines were allowed to reopen their clinics in June, patients were hesitant about showing up over fears of contracting coronavirus disease (Covid-19). To help patients feel safe, oral healthcare professionals are taking all maximum precautions.

Rizal-based dentist, Dr. Anna Jeanine Ferrer, 31, said they have been dealing with the possibility of coming into contact with infectious diseases even before the pandemic.  The only difference now is that infection control precautions are more stringent.

GLIMPSE OF NEW NORMAL. Dentist Anna Jeanine Ferrer, wearing full personal protective equipment, works on a patient in her clinic. (Photo courtesy of Dr. Ferrer/ MANILA BULLETIN)

Based on the guidelines of the Philippine Dental Association, Ferrer said they stopped accepting walk-in patients to prevent crowding in the clinic. Instead, telemedicine services will be used to screen patients.

“By appointment na kami ngayon. Before pumunta ang patient, we have online consultation muna. Assess muna namin if the case is urgent or emergency (We’re now seeing patients by appointment. Before a patient visits our clinic, we have online consultations first. We assess if the case is urgent or emergency),” she tells Philippine News Agency in an interview.

Urgent or emergency cases such as patients experiencing tooth pain or swelling are immediately given treatment.  But aerosol-generating procedures such as teeth cleaning or prophylaxis must be avoided.

Currently, Ferrer said they could only set an appointment with four to five patients a day — only one patient at a time inside the clinic but children and the elderly can go with a companion. Before the pandemic, they could accommodate 10 to 20 patients.

All patients have to fill out Google forms indicating their personal information for contact tracing purposes before showing up at the clinic.

The clinic’s reception and treatment area are now covered with medical-grade plastic sheets.  They have removed waiting rooms, provided alcohol and sanitizers, installed air purifiers, and utilized PPE — which is changed after treating every patient, she added.

To reduce the creation of aerosols, Ferrer said she purchased intra and extra oral aerosol suction machines.

Aerosols, as defined by the Center for Disease Control and Prevention, are tiny particles or droplets in the air, such as dusts, mists, or fumes.

She said ultraviolet light is also used to sanitize the air, surfaces, and equipment in dental offices. These machines and equipment are the reasons why dentists charge extra fees or infection control fees.

Ferrer’s clinic has two branches – one in A. Bonifacio Ave., Cainta, Rizal, and another in De Castro Ave., Pasig City. Both are open from Monday to Saturday, 10 a.m. to 5 p.m.  One day is allotted for disinfection.

Good oral health

According to Ferrer, it’s important to maintain the trust and confidence of patients by taking steps to demonstrate that they place their health and safety above all.

She also believes that patients will keep seeing dentists because more Filipinos now understand the value of good oral hygiene.

Dati ang mga tao hindi naman nila naiisip na importante ang ngipin. Ngayon maseducated na ang patients (In the past, people didn’t give much importance to their teeth. Now, patients are more educated),” she said.

Oral health, Ferrer explains also gives clues about a person’s overall health by detecting the early signs and symptoms of systemic disease.

“Ang dentist nakakakita din ng signs ng any medical condition. For example, diabetic ‘yung  patient, ‘di puwede bunutan, soft ang gums (A dentist can see signs of medical conditions. For example, when a patient is diabetic, the dentist can’t extract the tooth because their gums are too soft),” she said.

Sometimes, Ferrer said poor oral health can also increase a person’s risks of serious health problems such as cardiovascular or heart disease.

“Kung nag-iipon ng calcular deposit puwede magkaroon ng problem sa heart. Pagka yung ngipin mo madumi, iikot ‘yan dadaloy sa dugo mo. Anything na madumi samouth nasa system mo ‘yun (When you start to have calcular deposit, you’re at risk of having heart problems. If your teeth is dirty, it will join your bloodstream. Anything dirty in your mouth will be part of your system),” she added.

According to Ferrer, seeing the dentist regularly would save patients a lot of money on treatment for complications.

“Mas mahirap kapag masakit ang ngipin. Mas masakit sa bulsa kasi magiging mas magastos ‘yun (It would be more difficult once your teeth start to ache. You’ll have to spend more because it’s more expensive),” she added.

Ferrer also reminded everyone to brush and floss every day to avoid tooth loss, painful gums, and other problems.