PAL launches testing facility at NAIA 2

Published August 2, 2020, 10:00 PM

by Emmie V. Abadilla

Philippine Airlines has rolled out a One-Stop-Shop (OSS) center at Terminal 2 of the Ninoy Aquino International Airport (NAIA) for mandatory RT PCR swab testing of returning overseas Filipinos and authorized foreign nationals.    

The government-accredited facility is capable of testing 1,200 passengers in a day and producing test results within 48 hours.

Starting August 1, the PAL OSS will augment the Manila airport’s capacity to screen travelers and process quarantine requirements.

This should facilitate travel for passengers who fly into the Philippines’ biggest gateway on PAL flights from North America, the Middle East, Europe, Oceania and all over Asia.  

The new PAL facility operates in tandem with the existing government-run IATF One-Stop-Shop facility that now exclusively serves arriving Overseas Filipino Workers (OFWs).   

Philippine Airlines stated: “The flag carrier set up this new One-Stop-Shop, dedicated to non-OFW travelers, to complement the government’s current One-Stop-Shop for OFWs. 

This is industry and government working in unison with a common goal: to ensure ease and convenience of passengers as they go through testing protocols on arrival.” 

PAL’s medical service partner Detoxicare Molecular Diagnostics Laboratory will conduct the mandatory RT PCR COVID19 tests for non-OFWs, while the Philippine Coast Guard will administer the tests for all arriving OFWs.  

The Department of Tourism and the Hotel Sales and Marketing Association (HSMA) are on hand to assist arriving non-OFWs with their hotel bookings and related needs such as bus transfers. 

 “We are one with the nation in fighting COVID-19 through effective screening protocols at our borders,” according to PAL. 

“This will help us accomplish the national goal of bringing home more stranded Filipinos from different parts of the world, with more convenience and greater safety.”  

Non-OFWs, namely Returning Overseas Filipinos (ROFs) and authorized foreign nationals,  are required to register via the PALlink– — and submit an accomplished electronic Case Investigation Form (e-CIF) at least three days prior to boarding their flight to the Philippines.

They also need to secure an advance booking at any government-accredited hotel in Manila for at least two nights, in line with the time expected to process and release their COVID test results. 

Travelers will need to pay the costs of the swab test and hotel accommodation.   

On the other hand, OFWs need to register through the Red Cross Portal — and submit an accomplished electronic Case Investigation Form (e-CIF) at least three days prior to boarding their flight home to the Philippines. 

(Family members traveling together with at least one OFW will likewise be considered OFWs.) 

Land-based OFWs must also create or update their accounts on the OFW Assistance Information System (OASIS) at  

The Philippine Government and/or manpower agencies will shoulder the costs of testing and quarantine accommodations for OFWs. 

The OSS facility will help PAL avoid the costly and burdensome re-routing of some international flights to land in Cebu or Clark instead of Manila.   

The PAL facility at Terminal 2 has been operating on a trial basis since June 27 and has successfully processed passengers arriving from San Francisco and other selected international flights.