LTO, LTFRB transactions now available online

By Marjaleen Ramos

Transactions with the Land Transportation Franchising and Regulatory Board (LTFRB) and Land Transportation Office (LTO) can now be done online in the National Capital Region through a new system starting June 16.

In a statement released on Wednesday, the Department of Transportation (DOTr) said the new system called Public Transport Online Processing System (PTOPS) will help lessen human intervention and physical contact in agency transactions amid the coronavirus disease (COVID-19) health crisis.

"In partnership with PISOPAY.COM, the PTOPS not only aims to make transactions faster and more convenient, but also aims to ensure that physical distancing will be continuously observed, as a precautionary measure to prevent the spread of COVID-19," the statement read.

PTOPS will undergo pilot testing and consultation with stakeholders from June 1-15, the DOTr said.

The new system, however, excludes the publication and hearing of cases.

Users can easily create an account, select the type of transaction, and schedule an appointment online with the LTFRB with PTOPS.

"Kailangan na po nating masanay na ito na ang magiging normal simula ngayon. We are making our services accessible at the comfort of your homes and we have to adapt to this new reality. In this way, we lower the risk of possible virus transmission,” LTFRB Chairman Martin Delgra III said.

Meanwhile, LTO, for its part, said the “new normal” procedures will also be practiced in various transactions made with the agency through the Land Transportation Management System (LTMS).

Anyone can now process their transactions online with the LTO to include driver/conductor’s application for renewal of license, requests for revision of records, and requests for Certificate of No Apprehension under the new system.

For settlement of traffic violations, motorists with admitted cases may settle their violations outright by paying fines at any LTO District Office Cashier or via electronic payment channels and online banking, it added.

As for contested cases, motorists can submit their position papers online through the LTMS. Notification of hearing schedule and settlement updates will then be sent through electronic mail (e-mail) and through a portal dashboard.

LTO Assistant Secretary Edgar C. Galvante said the LTMS is currently on pilot test at some LTO offices which are under the general community quarantine (GCQ).

"We are doing the pilot-test at 24 LTO Offices to iron-out the technical glitches, and thus ensure that everything will run smoothly. Once all are in place, the LTMS will be implemented in all LTO offices nationwide," Galvante said.

"The LTMS will limit human intervention so as to comply with the safety protocol advised by health authorities. Aside from this, I encourage everyone to be a responsible motorist so that our roads will be safer and settlements will be less. In this way, we can contribute to the faster healing process of our country," he added.