PLDT, Smart, Sun extend payment

Published March 18, 2020, 12:00 AM

by manilabulletin_admin

By Emmie V. Abadilla

Postpaid customers of PLDT Inc. and its wireless arm, Smart Communications Inc (Smart), can now avail themselves of a 30-day payment extension period amidst the COVID-19 pandemic.

Customers of PLDT Home, PLDT Enterprise, Smart and Sun postpaid can have continued service with no redirection for 30 days from their due date.

“This is to help our customers stay connected with their families and loved ones during these difficult times,” Ramon R. Isberto, PLDT-Smart Public Affairs head yesterday announced.

“We also hope that this will enable them to stay productive while working and studying from home and stay updated with the latest information about Covid-19,” he added.

Earlier, Smart also provided free access to key government sources such as the Department of Health (DOH)’s tracking site, the PHIVOLCS website (, and the official websites of National Disaster Risk Reduction and Management Council (NDRRMC) and Philippine Information Agency for Smart, Sun and TNT customers.