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Manila Bulletin devider Philippines devider SC to launch Judiciary Help Desk

SC to launch Judiciary Help Desk

Published Dec 7, 2019 12:00 am
By Jeffrey Damicog The Supreme Court (SC) is set to launch this Monday, December 9, its Judiciary Public Assistance Section (JPAS). Supreme Court of the Philippines (MANILA BULLETIN) Supreme Court of the Philippines (MANILA BULLETIN) Chief Justice Diosdado Peralta will be leading the launch of JPAS, also known as the Judiciary Help Desk. “Its duties and functions, among others, are to manage effectively, efficient and innovative all public assistance concerns of the general public,” the SC said in a statement. It added the JPAS will also be “the official line of communication between the Judiciary, its stakeholders and the general public.” Aside from these, the Help Desk will also manage the day-to-day operations of the various designated units of the JPAS; provide assistance and information, as well as address queries, from various Judiciary stakeholders and the general public; and to receive letters, communications, inquiries and alike from various stakeholders and the general public. “The setting-up of a help desk is included in Chief Justice Peralta’s Ten-Point Program, which focuses on judicial reforms concerning the core areas of efficiency, integrity, security, and service within the Philippine Judiciary,” the SC said. The JPAS is under the direct control and supervision of the Office of the Chief Justice. It will be composed of three units, namely, the Helpdesk Unit, the Hotline Unit, and the Email Messaging Unit.
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