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Manila Bulletin devider Philippines devider ARTA to strictly enforce Citizen's Charter requirement for all gov't agencies

ARTA to strictly enforce Citizen's Charter requirement for all gov't agencies

Published Dec 7, 2019 12:00 am
By Argyll Cyrus Geducos The Anti-Red Tape Authority (ARTA) said government agencies that failed to submit their Citizen's Charter until Friday would have to process all kinds of transactions for three days, saying it will not be extending the deadline for the submission of their charters. Anti-Red Tape Authority (ARTA) Director-General Jeremiah Belgica (ARTA / MANILA BULLETIN) Anti-Red Tape Authority (ARTA) Director-General Jeremiah Belgica
(ARTA / MANILA BULLETIN) In a Facebook live video, ARTA Director-General Jeremiah Belgica made the statement as the office closed its doors for the submission of Citizen's Charters by government agencies as required by the Ease of Doing Business Act. A Citizen's Charter, which would be displayed on concerned offices, details all requirements and fees that a person should submit and pay for the government transaction. It also lists down the names of persons responsible for the processing and the steps on how one can complain. The charter would also classify the simple transactions which give a government office only three working days to process applications; complex transactions, seven working days; and highly technical applications; 20 working days. Belgica said that without a Citizen's Charter, a government agency would have to process all transactions for three working days only since they would not be having any basis if a transaction is simple, complex, or highly technical. Moreover, Belgica added that the government agency would, in consequence, be violating the law if they ask an applicant for requirements since they do not have a Citizen's Charter that tells an applicant to do so. Government agencies also cannot ask for requirements not listed in their Citizen's Charter. "Kung hingan kayo ng mga requirements na wala naman sa Citizen's Charter nila, lumalabag sa batas (They would be violating the law if they'd require you to submit anything not included in their Citizens Charter)," he said. Deadline is deadline In a separate Facebook post, Belgica said ARTA's Compliance Monitoring and Evaluation Office (CMEO) staked out until 12 a.m. Saturday for the submission of the Citizen's Charter by all government agencies and offices. He added that the ARTA will not be extending the deadline for the submission of the Citizen's Charters because it was specified in the Ease of Doing Business Act's Implementing Rules and Regulations (IRR). "Rule IV Section 3(d) if the law's IRR requires all agencies to submit an updated Citizen's Charter compliant with the requirements of the Act to ARTA within 90 working days from the effectivity of the IRR," ARTA's earlier statement read. The IRR of the Ease of Doing Business Act was made effective on August 4, 2019. ARTA earlier said that those who would fail to meet the deadline may face charges due to noncompliance. On Friday, the agency said that "a number" of government agencies have already submitted their Citizen's Charter. The agencies' submitted charters would still be subject to review by ARTA's CMEO.
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