Epson embarks on its Virtual Demo channel

Published January 25, 2023, 1:51 PM

by Len Amadora

Virtual Demo

Epson Philippines has launched its Virtual Demo channel. Even as COVID-19 protocols are slowly being lifted, Epson Philippines still anticipates the need for virtual touchpoints where customers can easily access information. Through the Virtual Demo channel available on Viber, customers can inquire about Epson’s wide range of consumer and enterprise products, as well as schedule product demonstrations. This gives customers a more personal experience as they chat or call one-on-one with an Epson Virtual Demo Specialist.

Available on Viber, the Virtual Demo channel takes product demonstrations a step further by giving customers the option to either hold an on-the-spot product demonstration or schedule demonstration at the customer’s preference. Product demonstrations can be held either online via video call, on site at an Epson Solutions Center, or even at the customer’s office space. The demonstration is preceded by a detailed consultation with an Epson Virtual Demo Specialist, where customers give their complete requirements, and the Epson Virtual Demo Specialist recommends a product for demonstration.

For those interested, customers can add the Epson Virtual Demo channel with Viber number 09686641312. They can also visit Epson Philippines’ Facebook page for more details.

“We have made sure that our customers can easily get in touch with our Epson Virtual Demo Specialist for product demo schedules. We also want to ensure that customers are able to choose the Epson product best suited for their needs, which is why we encourage them to schedule product demonstrations at their preferred times,” said Eduardo Bonoan, General Manager of Marketing Division at Epson Philippines.

Epson Philippines remains committed to further improving its customer service experience to ensure that its customers are well-informed, engaged, and empowered to continue choosing Epson.