Victim of choosy taxi or other public utility vehicle (PUV) drivers?
This QR code serves as your counterstrike tool against them.
The Land Transportation Franchising and Regulatory Board (LTFRB) has adopted a QR Code system in receiving and acting on the complaints against errant and choosy taxi drivers especially this Christmas season.
Once scanned by using smart phones, the "Oplan Isnabero Complaint Form" will appear and would ask for necessary details that include the name of the complainant, date and time of the incident, and the license plate of the taxi or other PUVs.
It will also ask for "supporting details" of the complaint, particularly a photo or video that could be uploaded as proof of the complaint.
"For any suggestion or complaint regarding the operation of PUVs, scan the QR Code following and answer the questions related to your complaint or suggestion," the LTFRB statement read.
"You can expect your LTFRB to continue to listen and act for better public transport. The agency is ensuring the march towards a safe and comfortable passage continues," it added.
In the past days, complaints of choosy and abusive PUV drivers have been the subject of discussion especially in the social media.
Aside from initiating the QR Code system, the LTFRB said it will also conduct random and surprise operations in Metro Manila and other urban areas against errant and choosy drivers.
In a statement, the LTRFB said they expect the number of passengers to rise during the Yuletide season and this comes with complaints that some taxi drivers have been asking bigger fares compared to what was stipulated in the bureau's resolution--and would snub passengers who would refuse to give in to their fixed fare demand.
Among the areas where LTFRB personnel are expected to be deployed are malls, terminals and airports.
The LTFRB will be joined by personnel from the Inter-Agency Council on Traffic (I-ACT), Metro Manila Development Authority (MMDA), Land Transportation Office (LTO), Philippine National Police – Highway Patrol Group (PNP-HPG) and enforcers of local government units.
On the other hand, the LTFRB urged the commuters to immediately report errant taxi drivers for immediate action.
It warned operators and drivers of taxis that their Certificate of Public Convenience (CPC) would be revoked if they are caught. The CPC is one of the major requirements for taxis to legally operate.