Reynaldo C. Lugtu, Jr.

Idiot Index in business

August 01, 2024 10:06 am

In recent months, Italian prosecutors have uncovered alarming practices within the luxury goods industry, specifically targeting Dior, a subsidiary of LVMH, and Giorgio Armani. Documents revealed that Dior paid subcontractors a mere $57 to produce handbags that retailed for approximately $2,780. This revelation underscored not only the exploitation of workers but also the gross disparity between production costs and retail prices. 

The future of mobile apps

July 17, 2024 11:17 pm

The mobile app landscape is rapidly evolving, presenting challenges and opportunities for companies seeking to acquire and retain users. As technology advances and user expectations rise, businesses must navigate a complex environment to succeed in the highly competitive app market.

Elevating the customer experience paradigm

June 20, 2024 11:56 am

In the rapidly evolving digital landscape, customer experience (CX) has emerged as a crucial differentiator for businesses aiming to stay competitive. The accelerating advancement of technology and the shift towards digital platforms have fundamentally transformed how businesses interact with their customers. 

Lessons from the Neanderthals

May 08, 2024 1:43 pm

The new Netflix documentary "Secrets of the Neanderthals" offers intriguing insights into the lives of our ancient relatives, challenging long-held assumptions and revealing surprising aspects of their behavior and culture.

Rethinking management theories in the age of AI

March 13, 2024 4:21 pm

As AI becomes more and more incorporated into the functioning of organizations in various areas, from customer service to decision making, the role of management is changing significantly. Traditional management theories, which have been the primary source of leadership guidance for organizations, may no longer be sufficient to address the complexities associated with AI. As a result, a fundamental shift in new management theories that are specifically designed to address the demands of the age of AI emerges.