Reynaldo C. Lugtu, Jr.
Automation’s double-edged impact on efficiency
November 13, 2024 11:08 pm
We tried the eGov app for the first time when my wife and I arrived at the Ninoy Aquino International Airport to fly to Singapore. We snapped the QR code, registered our passport information, and received our travel registration within a minute. "Wow," we said, "from the usual handwritten travel registration to a fully online one—this is amazing!"
Critical thinking in the use of AI
October 30, 2024 10:13 pm
The Philippines is one of the top five countries in the world for ChatGPT usage according to a recent report of Similarweb, showing just how much Filipinos are turning to this AI tool in their daily lives.
Skepticism versus cynicism
October 09, 2024 10:20 pm
The value of being a skeptic rather than a cynic lies in the profound difference in how we approach the world. Cynicism, characterized by an inherent mistrust of people’s motives, often leads to negativity and isolation
Service excellence in the age of AI
September 19, 2024 1:17 am
Service excellence has always been a cornerstone of customer satisfaction, especially in service industries where human interactions play a pivotal role. In the age of artificial intelligence (AI), the dynamics of delivering exceptional service are evolving.
Idiot Index in business
August 01, 2024 10:06 am
In recent months, Italian prosecutors have uncovered alarming practices within the luxury goods industry, specifically targeting Dior, a subsidiary of LVMH, and Giorgio Armani. Documents revealed that Dior paid subcontractors a mere $57 to produce handbags that retailed for approximately $2,780. This revelation underscored not only the exploitation of workers but also the gross disparity between production costs and retail prices.