The agency of the security guard involved in the viral “Sampaguita vendor” video said he has apologized for his action but remains employed on off-detail while the investigation into the incident is ongoing.
On Monday, Jan. 20, the security guard, together with representatives from his agency, the Red Eye II Security and Services Inc., attended a clarificatory meeting with the Philippine National Police-Supervisory Office for Security and Investigation Agencies at Camp Crame in Quezon City.
During the meeting, the security guard apologized for destroying the female vendor's sampaguita garlands during their altercation that occurred in December 2024 but just became viral recently after being posted on social media.
Authorities explained the purpose of the initial investigation to all parties and outlined the necessary documents and affidavits to be submitted.
CSG spokesperson Lt. Col. Eudisan Gultiano said the security guard declined to give media interviews to protect his privacy.
In the video, the security guard is seen approaching the sampaguita vendor clad in a school uniform in front of the mall, seemingly asking her not to sell near the entrance to avoid obstructing access. However, she appears to have refused to leave the premises.
The situation quickly escalated when the guard snatched and destroyed the sampaguita garlands, prompting the vendor to repeatedly hit him with the garlands, which allegedly led the guard to kick her.
The guard reportedly admitted to authorities that he lost his patience, causing his actions to drive the vendor away.
The vendor, who was initially assumed to be a young student due to her attire, was later confirmed to be a 22-year-old college student.
Read more: https://mb.com.ph/2025/1/17/viral-sampaguita-vendor-mistaken-for-minor-is-22
Meanwhile, the guard's security agency said that they have talked to the guard and ensured that the same incident will never happen again.
“We acknowledge the viral video involving the guard and deeply regret that this incident occurred. We sincerely apologize for the actions displayed in the video and assure everyone that we are already conducting due process with the guard involved,” the agency stated.
“May this serve as a reminder to all agencies of the values we must uphold in performing our duties. It is crucial to prioritize de-escalation and avoid letting emotions take control of our actions. We are truly sorry for any distress this incident may have caused. Rest assured, we will continue to remind our team to act with empathy, compassion, and professionalism at all times. We remain fully committed to our client’s mission of inclusivity and ensuring that our actions reflect these values,” it added.
Related stories: https://mb.com.ph/2025/1/17/pnp-releases-memo-reminding-security-personnel-of-professionalism-viral-mall-guard-under-probe