Sari-sari stores' sales highest outside urban areas – study


A study has revealed that sari-sari stores outside of urban areas recorded the highest sales, as the mom-and-pop store retail sector remained a lifeline to the masses, providing essential services to around 94 percent of Filipinos where they serve as the “neighborhood pantry."

This is the key finding from the Sari IQ Year-End Report for 2023 released by Packworks, a Filipino startup offering a business-to-business (B2B) FMCG marketplace for sari-sari stores, in its snapshot of the state of the grassroots retail sector in the country.

Notably, the report found out that sari-sari stores outside of urban areas recorded the highest sales. It cited that regions with the highest sales are: Region IV-A (P2.83 billion), Region II (P1.82 billion), and Region III (P1.58 billion). Meanwhile, traditional urbanized locales in the country, National Capital Region (NCR) and Cebu (Region VII), only place 5th and 6th. 

The report also debunked expectations that sari-sari stores' sales are directly driven by inflation. On the contrary, the report noted that sari-sari store sales' trends are not directly driven by inflation. 

Data showed that the month-on-month (MoM) growth in gross merchandise value (GMV) was not correlated with the country’s MoM inflation rate. Instead, it seems to be more driven by occasions, as most of the peaks in the trend recorded coincide with major occasions with long breaks, such as the Christmas season and Holy Week.  

For instance, despite the MoM inflation rate hitting 6.6 percent for April 2023, which coincided with Holy Week, sari-sari stores showed resilience, with MoM sales growing by 14.4 percent - significantly above the inflation rate. 

Andoy Montiel, Packworks’ Chief Data Officer, weighs in on the report finding, and said "the Philippines’ unique sachet economy plays a pivotal role in the resilience of sari-sari stores amidst the challenges of an inflationary economy. It enables the sale of goods in small, affordable units, ensuring that essential products remain within reach for the average Filipino, even as inflation rates fluctuate.” 

In addition, Montiel underscored the significance of the sales increase in sari-sari stores during special occasions, which are related to Filipinos deep cultural roots within their communities and their adaptability in meeting the demands of corresponding observances. 

"The stores’ resilience, even amid inflationary pressures, lies in how they are embedded in the fabric of the community's way of life, reflecting a symbiotic relationship between the stores and their customers. More importantly, it shows how stores display agility in their inventory and operations to cater to the heightened demands of these seasons, further reinforcing their role as indispensable components of community life." 

Meanwhile, the report suggests that sari-sari stores continue to serve as the neighborhood pantry, with key categories recording growth in demand regardless of the occasion. Products with the highest sales include instant noodles (159%), ready-to-heat (221%), recipe mix (117%), and ready-to-cook (42%). 

The Sari IQ report also listed down the top products in their network by GMV, which include detergent (P690 million), powdered coffee (P600 million), shampoo (P410 million), canned fish and seafood (P350 million), and instant noodles (P200 million), which may be considered essential products. This indicates that sari-sari stores are more than just a refuge for relaxation but still serve as the most convenient source of essential goods. 

The report's key findings are based on the extensive data collected through Packworks' business intelligence tool, Sari IQ. Packworks, with its network of over 270,000 sari-sari stores nationwide, recorded more than 8.2 million transactions and sales of more than 15,000 stock keeping units (SKUs) in 2023.