Global tech care firm expands in Clark, hiring over 700


Global tech care company Asurion announced it will open a new site in Clark, its fifth in the Philippines, and is looking to hire more than 700 talented team members.

“We are excited to open our 5th Philippines location with a focus on providing great service for our customers while also creating an inclusive, caring environment that allows employees to be their genuine selves,” said Trevor Williams, Asurion Site Director in the Philippines. “Our company offers great perks like HMO from the first day of employment, retirement programs, generous leaves, transportation allowances, meal plans and much more.”

Recognized as a Great Place to Work® for prioritizing an inclusive and welcoming environment for all employees, the company team members will fill the growing consumer demand for round-the-clock tech support for phones and smart home devices.

“I’m thrilled to witness the expansion of Asurion to Clark,” said Adam Hachey, Asurion Senior Director of Operations in the Philippines. “For the past 10 years, I’ve led and supported Philippine business operations and I am excited to continue to bring new opportunities to this community through technology.”

Attracted to the friendliness and approachability of the Filipino culture, which aligns with the company’s customer service promise to help make tech approachable for our customers, Asurion has operated in the Philippines since 2009. The company currently employs more than 5,000 people across four facilities, including a distribution center in Calamba City, an IT service facility in Manila, and two customer service centers in Santa Rosa and Iloilo, respectively. The company plans to open its 5th site in Clark mid-year 2023, providing more than 700 jobs to the city.

“These locations allow Asurion to help tens of thousands of people with their technology. From the busy professional who needs help troubleshooting Zoom to the excited shopper who wants help setting up and connecting their new smart TV,” added Williams. “Asurion is committed to helping make people’s lives easier by unlocking the potential of their technology and creating a space that allows our employees to do that.”

Asurion has more than 23,000 employees and is globally recognized as an employer of choice, and for driving operational and strategic excellence within the national tech industry.