ASEAMETRICS, a human resources consultancy firm, has partnered with Australian firm HopeChat VP to provide innovative mental health solutions for organizations wanting to increase employee well-being and workplace satisfaction.
Liza Manalo-Mapagu, CEO of ASEAMETRICS, said in a statement that the COVID-19 pandemic is taking a toll on workers' emotional, physical, and psychological well-being. Over two years, she said, studies have shown that the fear, stress, and trauma caused by the pandemic dramatically affect employees' productivity, motivation, and commitment towards work.
However, Mapagu said that the take up for accessing psychological services is relatively low.
“We are optimistic that our partnership with HopeChat VP can provide a better alternative for providing psychological assistance to employees," said Mapagu.
For his part, HopeChat VP CEO Dervla Loughnane said mental health issues are affecting people in all industries, costing employers an estimated $13 billion per year in absenteeism, presenteeism, and compensation claims.
“Sadly, less than half of these people are accessing treatment. As many as 44 percent of Australian corporate customers and 67 percent of regional and rural customers say they would not access support if text-based counseling services were unavailable,” said Dervla.
HopeChat VP aims to provide safe, convenient, confidential, and cost-effective solutions to support employees during stressful times.
HopeChat VP aims to break down these barriers by offering convenient and flexible counseling and coaching services that cater to everyone to address the pandemic's concerns and address mental health and emotional issues. These include Text and Video counseling, pre-booked text counseling services with qualified mental health professionals using a secure IT platform, a 24/7 self-service booking feature, and a digitalized way of inquiring for services just by scanning a QR code, thus getting in touch with professional help in less than 5 minutes.