The Quezon City government on Monday announced that 95% of business permit applications were received online.
According to the data of the Business Permits and Licensing Department (BPLD), the majority of business owners opted to use the QC E-services for their business permits.
“This means that less and less people are coming to city hall to engage in face-to-face interactions with city personnel for their business applications,” Mayor Joy Belmonte said.
“We really mean business when it comes to permitting. Through our fully automated E-Services, we have standardized and improved how we transact with business owners,” she added.
The QC E-services has been receiving applications since July this year.
“Business owners have greatly benefited from our end-to-end digitization process, which has significantly shortened waiting time, eliminated the hassle of going physically to City Hall, and reduced exposure and risks to COVID-19,” BPLD head Margarita Santos said.
“This is our way of saying that we do not only value our businesses in Quezon City, we also protect and promote their welfare in all ways possible,” she added.
The latest development that the BPLD implemented was the free and automated delivery of all evaluated and completed permits.