IMUS CITY, Cavite - The city government here launched an outbound call center assistance on Tuesday (May 11) to help residents who are having issues with financial assistance.
In a Facebook post, Mayor Emmanuel Maliksi said residents will have to fill out a form and text it to the designated number. Upon receiving the information, a representative from the Ayuda at Lingap contact center will reply to the sender to assist him/her with the issue.
The contact center can help residents who are having trouble accessing the city's cash aid portal, beneficiaries who want to register an additional family member, information corrections, and other problems related to cash aid.
In April, the city government launched an inbound help desk to expedite the distribution of financial aid.