The Department of Social Welfare and Development (DSWD) has vowed to continuously pursue excellence in service delivery and implement a quality management system that is aligned with the latest global standards.

The DSWD gave the word of assurance after its General Administration and Support Services Group (GASSG) finished the annual surveillance audit conducted by third-party certification body, SOCOTECH Certification Philippines Inc. this month.

In a statement, the Department said the GASSG “continues to earn the nod of the International Organization for Standardization (ISO) for meeting the global standards in general administration.”

“Services that have been ISO-certified under GASSG include the Administrative Service, Human Resource Management and Development Service, Procurement Management Service, Legal Service, and Finance and Management Service,” it said.

The surveillance audit was completed on Nov. 10 in accordance with the requirements of ISO 9001:2015 standards.

“GASSG provides leadership, staff expertise, and strategic support in managing physical infrastructures, assets, financial resources, human resources, procurement activities, and other logistical requirements in a manner that is transparent, accountable, proactive, results-oriented, and value-adding to the stewardship of DSWD resources,” the DSWD said.

The Department noted that DSWD Field Office Caraga already completed its annual surveillance audit in January.

Before the end of this year, DSWD Field Office I and the DSWD National Resource and Logistics Management Bureau will undergo surveillance audits.

“Other clusters under the DSWD Central Office and all Field Offices are also gearing up towards being ISO-certified,” it said.

The DSWD described its pursuit for ISO certification as “an affirmation that it continues to improve its systems and processes to deliver a maagap at mapagkalingang serbisyo for the sectors that it serves.”