Between the transport delivery and courier services and customers lies a two-way trust street. And that busy, pickup-dropoff highway can make or break business and even personal engagements, depending much on the security and reliability of the service used.
But just how hard it is to promise and deliver from point A to B a package safe and secured? Easy, claimed almost all app-based transport and courier services and yet, we've been hearing horror stories of lost, damaged, and tampered goods along the way.
As the pandemic holds the people hostage and confines us only within limited and stationary spaces, app-based delivery services become a very necessity. But they should be safe, efficient and truly help sustain the livelihood of many, as well as the thousands who bravely ride the new normal roads.
And since we're spending hard-earned money for the services, secured and prompt delivery of services are mandatory. A sad truth: App-based delivery services are a dime a dozen, but not the same. Only a few are just better than others.
So if you found one that delivered, as promised, keep it until a better one comes along.
Consider the new Grab Package Protection, a secure end-to-end delivery process and experience that assures customers that their packages are well taken care of. This was developed by Grab in recognition of the value of the packages shipped by customers.
Parcel deliveries sometimes cause unease to customers due to the different unpleasant scenarios that come to mind particularly theft, loss, and damage. Removing this strain and ensuring a smooth customer experience from sender to receiver, Grab introduces Padala Protection with four features:
Grab recognizes the value of the package of every customer, and through Padala Protection, provides customers with insurance of up to P10,000 for as low as P59.- GrabExpress provides peace of mind to both sender and recipient by allowing real-time tracking of parcels.- Further committing to the security of deliveries, GrabExpress Padala Protection requires delivery-partners to show proof of pick-up and drop-off, ensuring that parcels arrive to the intended recipient without damage.- Central to ensuring secure deliveries, GrabExpress provides best-in-class training for delivery-partners to provide quality service to all customers.
GrabExpress supports the livelihood of delivery-partners, boosting their skills in the process, and supports small business by closing the gap to customers with the challenges faced by brick-and-mortar establishments.
The economic challenges faced by the country has displaced many individuals out of employment. GrabExpress’ operations help thousands of delivery-partners sustain their livelihood.
GrabExpress’ promise of trustworthiness makes it one of the top delivery services in the metro. Delivery-partners receive the best-in-class training that helps further cement the brand’s commitment to quality service.
GrabExpress also helps sustain small business by bridging the gap between merchant and customer amidst the safety restrictions in place. The new Padala Protection feature ensures that goods are safely transported to customers, adding to the overall customer satisfaction that helps drive businesses.
Go and try Grab's Package Protection feature that not not helps secure the ease of mind of customers when sending packages but also allows you ease of use with the Grab app and a safe and secured mode of payment via integrated with GrabPay.
Like we said, some services are simply better than others.