The country's top quick-service restaurants (QSRs) are using PayMaya for contactless payments in-store, via drive-thru, and through their online delivery portals in the pandemic.
This include industry leaders like Jollibee Group, McDonald’s and KFC.
They adopted PayMaya's end-to-end digital payments solutions for enterprise - starting with One by PayMaya Point of Sale (POS) devices for in-store and drive-thru, to PayMaya's payment gateway and digital invoicing solutions for online orders.
It was also part of their compliance with recent Department of Trade and Industry (DTI) guidelines encouraging alternative payment options for health and safety protocols.
“Cashless is now emerging as the preferred mode of payment for consumers under the New Normal," says PayMaya President Shailesh Baidwan.
"With QSRs adopting PayMaya's end-to-end digital payments solutions, customers and frontliners are experiencing a better way to pay that's safer and more convenient."
For dine-in and drive-thru, Jollibee Group brands, McDonald’s, and KFC deployed One by PayMaya POS device in their branches to enable customers to scan-to-pay via PayMaya QR, or tap, dip, or swipe using their Visa, Mastercard, and JCB credit, debit, and prepaid cards.
To allow cashless payments in store branches, QSRs are strengthening their online channels, enabling digital payment acceptance through the PayMaya Checkout payment gateway.
McDonald's has been accepting cashless payments through their McDelivery website (mcdelivery.com.ph), the McDelivery PH App, and soon, via McDonald’s Messenger.
They are the first QSR to scale cashless payments in 2018.
Various brands under Jollibee Group such as Jollibee, Chowking, Mang Inasal, Greenwich, Burger King and Red Ribbon have introduced digital payments through credit/debit cards and via Pay with PayMaya through Facebook Messenger chatbots as a response to the growing trend of "conversational commerce."
Aside from that, Panda Express and Pho24 have implemented PayMaya’s Digital Invoice solution in their ordering system.
KFC offers an array of digital payment options at its website (www.kfc.com.ph), which allows ordering via delivery and through store pick-up for advanced ordering.
PayMaya’s Digital Invoice solution eases the process of ordering through the fast food chain’s delivery websites or respective hotlines.
It allows customers to receive an invoice with a payment link via SMS or email so that they can also pay using their mobile number linked to their PayMaya account or use any Visa, MasterCard, or JCB credit, debit, and prepaid card for the transaction.
With the economy opening up from quarantine measures, the food and restaurant industry wants to make cashless acceptance part of doing business under the New Normal.
Todate, restaurants in General Community Quarantine (GCQ) areas may open at thirty percent operational capacity, provided that venue capacity allows for social distancing protocols and are compliant with the proper protocols prescribed by the DTI.
In areas under Modified General Community Quarantine (MGCQ), establishments may operate at a maximum of fifty percent capacity for their dine-in services.
PayMaya is the only end-to-end digital payments ecosystem enabler in the Philippines, with platforms and services that cut across consumers, merchants, and government.
Aside from providing payments acceptance for the largest e-Commerce, food, retail and gas merchants in the Philippines, it enables national and social services agencies, as well as local government units, with digital payments and disbursement services.
Through its app and wallet, PayMaya provides millions of Filipinos with the fastest way to own a financial account with over 40,000 Add Money touchpoints nationwide, more than double the total number of traditional bank branches in the Philippines combined.
Its Smart Padala by PayMaya network of over 30,000 partner touchpoints nationwide serves as last mile digital financial hubs in communities, providing the unbanked and underserved with access to services.