By James A. Loyola
Publicly-listed retailer SSI Group is launching online store for Zara in the Philippines to cash in on the growing popularity of online shopping.
In a disclosure to the Philippine Stock Exchange, SSI said the online store is accessible through a dedicated website www.zara.com/ph, where customers can find the brand’s complete collection for women, men and children.
When browsing online, customers may also check the availability of items at any of the Zara stores in Philippines, as well as see recommended products.
With its integrated model of stores and online, customers can choose between picking up their orders at any of the nine Zara stores in the country or at accessible drop points across the Philippines, or home delivery.
Pick-up of items in store is free, and pick-up at home and at drop points is free on orders over ₱2,995. Deliveries will be made within 1 to 7 working days (1 to 3 days in Metro Manila; 3 to 5 days in serviceable areas; and 5 to 7 days in other locations).
Customers will have the possibility of returning purchased items free of charge at stores or from home collection within a 30-day period.
Zara’s online store is designed to operate on any mobile device, using any browser and by means of its app, available in both iOS and Android versions.
Payments can be made on delivery as well using major credit cards, including Visa, Mastercard, UnionPay and Paypal.
Online customers may use the website chat box or send an email to [email protected] for assistance with any order-related queries.
In the Philippines, ZARA is exclusively distributed by International Specialty Concepts, Inc., a member of SSI Group, Inc., and is located at Ayala Center Cebu, Glorietta 3, Greenbelt 5, Mega Fashion Hall, One Bonifacio High Street, Power Plant Mall, Shangri-La Mall, SM Mall of Asia, and Trinoma.