By Emmie V. Abadilla
FedEx Express (FedEx), the world’s largest express transportation firm, has simplified the payment process for customers via QR (Quick Response) Pay, scrapping shopping carts, booking engines and checkouts.
The faster and easier mobile payment scheme for SMES makes use of a QR code embedded with a unique payment link.
Just launched in the Philippines, Australia, Hong Kong, Malaysia, Singapore and Thailand, it supplements existing online payment methods (such as through FedEx Billing Online) and is secure and convenient.
Customers can make payments with credit cards or GCash by scanning the QR code provided by FedEx couriers or printed on their invoices with their smartphones, which will then automatically direct them to the payment page.
“FedEx is constantly looking for ways to pioneer new solutions to address customers’ evolving needs in the region,” according to Karen Reddington, President, Asia Pacific, FedEx Express.
“ QR Pay is an example of how we use technology to provide flexibility and convenience for our customers, as well as a better experience when managing their logistics needs.”
Asia Pacific leads the world in mobile payment with over half (53%) of connected consumers using their mobile devices to pay for goods or services at point of sale.
Rising mobile penetration is a key driver to mobile payments, with the number of smartphone users across region now over a billion .
Seeing the clear trend towards mobile payment adoption, SMEs are also harnessing new technologies to expand their business. Already, 73% of SMEs are current users of mobile payments, with 69% of these businesses likely to increase usage in the next 12 months, according to a recent FedEx Express-commissioned research.
A good thirty percent of current non-users are likely to begin using mobile payments as well.
Soon, FedEx plans to expand QR Pay to other markets in Asia Pacific.
FedEx Express, a subsidiary of FedEx Corp., provides delivery services to more than 220 countries and territories using a global air-and-ground network to deliver time-sensitive shipments by a definite time and date, with a money-back guarantee.