Conduent Incorporated, one of the world’s largest provider of diversified business services, has named Rishi Pradhan as Chief Executive Officer for all of Conduent’s operations in the Philippines and Malaysia. Rishi has been serving as interim leader for these countries since November 2017 and prior to that was Finance, Accounting & Procurement (FA&P) Service Delivery Leader for the Philippines, responsible for all the FA&P services delivered to the company’sclients from the Philippines.
“Rishi has extensive experience inaccount management, transition and solutions positionsin the business services industry,” said Pratap Sarker, Group Chief Executive, Financial Services and Healthcare, Conduent. “As CEO for Conduent’s operations in the Philippines and Malaysia, Rishi will execute the company’s growth strategy for each country, and work to ensure excellent service to clients.”
Conduent’s operations in the Philippines include 8500 employees, based in Metro Manila and Cebu City, and inKuala Lumpur, Malaysia 700 employees,that are engaged in a range of activities including finance and accounting services, HR services, transaction processing, healthcare and customer experience services.
“Conduent has a significant presence in both the Philippines and Malaysia which are key service delivery locations for the company in the Asia Pacific region,” said Rishi Pradhan, CEO, Philippines and Malaysia, Conduent. “Our employees, that we will continue to grow in both countries, are our most valued resource and key to delivering excellent customer service. We will continue to enhance the employee experience as we grow.”
Rishiwill continue to be based in Manila and report to PratapSarker, Group Chief Executive, Financial Services and Healthcare, Conduent. Prior to Conduent, Rishiheld various management positions at IBM Philippines in the company’s finance and accounting group.
Conduent is one the world’s largest provider of diversified business services with leading capabilities in transaction processing, automation and analytics. The company’s global workforce is dedicated to helping its large and diverse client base deliver quality services to the people they serve.
These clients include the majority of Fortune 100 companies and over 500 government entities.