Technology NEWS

With today’s add-to-cart, pasabuy, food delivery, and cashless culture, it’s no longer enough to just have services available to customers online. Businesses are now focusing on improving customer experience in order to be ahead of their competitors. This year as we continue with the new normal setup, stores and enterprises are finding ways to deliver more convenient and seamless services online to make way for a better customer experience – and chatbots are one of the solutions that they turn to.