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Manila Bulletin devider Philippines devider National devider No major issues, concerns on Single Ticketing System's pilot in Metro cities — MMDA

No major issues, concerns on Single Ticketing System's pilot in Metro cities — MMDA

Published May 5, 2023 12:26 pm
Getting positive feedback on its first few days, the pilot implementation of the Single Ticketing System's (STS) was deemed "successful", the Metropolitan Manila Development Authority (MMDA) reported on Friday, May 5. Through the Metro Manila Council (MMC) and Land Transportation Office (LTO), the MMDA reported that the beginning of STS' operation in Metro Manila cities went well and generated good feedback. "The STS’s implementation in the five cities where it was launched initially was successful. No major issues, concerns, or complaints have been reported. Our focus now is on some adjustments that must be made in the coming days," said MMDA Acting Chairman Don Artes, presiding the MMC meeting. "So far, we are doing good," he stressed. Adopted by the Metro Manila Council last February by establishing the Metro Manila Traffic Code of 2023, the system intends to “harmonize the existing national and local laws on traffic enforcement to establish an effective transport and traffic management system in Metro Manila.” Officials also see it as a move to minimize corruption between the driver and the enforcer. According to Artes, as they continue to improve the STS, among the adjustments towards the seamless implementation of the new system include the training of traffic personnel on the use of new gadgets, distribution of handheld devices, and body cameras. "Digital handheld devices have already been procured and are now being customized for use by LGUs [local government units]. This month, we will begin the distribution to LGUs, initially in the five cities where the STS was rolled out," he disclosed. Meanwhile, LTO Regional Director Noreen San Luis-Lutey said most of the issues encountered are related to familiarity with the system, which is "acceptable since this is the first time to be implemented." Other glitches encountered were the uploading of information of violations, access to the portal, and activation of online payment systems, among others. "We will continue to get feedback and look for ways to improve the system," Lutey assured.
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