Securing a Certification of Eligibility (COE) is more accessible now as it can be requested as well as its authenticated copies in any of the Civil Service Commission’s (CSC) 16 Regional Offices regardless of an eligible's place of examination.
“Mas magiging madali na para sa ating mga kababayan ang pagkuha ng kanilang eligibility records dahil kahit saang CSC Regional Office ay maaari na silang magpunta at mag-request ng COE. Kasama na riyan ang pagkuha ng authenticated copies ng COE (It will be easier for the public to get their eligibility records since they can request one in any CSC Regional Office. It also includes securing authenticated copies of the COE),” said CSC Chairperson Karlo Nograles said.
According to CSC, this new development comes with the completion of a system called the Internal Civil Service Eligibility Verification System (iCSEVS) approved under CSC Resolution No. CSC Resolution No. 2200677 last Dec. 16, 2022.
ICSEVS allows CSC-authorized verifiers to easily and quickly verify civil service eligibilities from an integrated database composed of passers of Career Service Pen and Paper Test and Computerized Examinations, and those granted special eligibilities under special laws and CSC issuances.
The CSC, however, clarified that only its Regional Offices are entertaining requests for COE; its Field Offices do not issue COE at the moment. Further, the CSC Central Office shall only process requests for civil service eligibility required by the Courts or other investigating bodies, through a Subpoena Duces Tecum, and an Order and/or a Written Request by the CSC Executive Offices and Office for Legal Affairs at its Central Office whenever the information is needed to resolve or check information involved in a pending case, complaint or issue, or to help a client who requires immediate assistance.
As the CSC continuously improves its systems and processes, also underway is the External Civil Service Eligibility Verification System (eCSEVS) that will allow the public to view from the CSC website the type of eligibility obtained by an individual. This web application is expected to be available within the year.