Ayala Group consolidates its digital healthcare apps

Published August 19, 2022, 2:48 PM

by James A. Loyola

The Ayala Group has consolidated its three market-leading digital health apps to help address consumers’ pain points on a greater scale.

During the media launch of the KonsultaMD superapp, the group said the consolidation will allow them to deliver even more digital solutions to address Filipinos’ health challenges.


KonsultaMD superapp is a consolidation of KonsultaMD, HealthNow and AIDE and will actually be launched in the first quarter of 2023.

It will be packed with first-in-the-market features on end-to-end patient care that’s set to change the country’s healthcare landscape.

This follows the closing on August 18, 2022 of the agreement among Globe Capital Venture Holdings, Inc. (917Ventures); Ayala Healthcare Holdings Inc. through its wholly-owned subsidiary Vigos Ventures, Inc.; and Salud Interactiva S.A. DE C.V. to consolidate Global Telehealth, Inc. (KonsultaMD), HealthNow, Inc. (HealthNow) and APPPPS Partners, Inc. (AIDE).

The consolidation will integrate the three applications into one superapp, bringing together KonsultaMD’s expertise in on-demand consultations, HealthNow’s strength in medicine delivery, storage of medical records, and implementation of vaccination and other health programs, and AIDE’s mastery of providing health services in the home.

The KonsultaMD superapp integrates complementary online and offline services for the ultimate healthcare journey.

It will offer on-demand and scheduled consultations, same-day medicine delivery, home-service diagnostics, doctor visits, concierge services, nursing care, fitness coaching, nutritional counseling, and more.

As one superapp, the three brands will be able to expand their reach altogether, from its current over 2 million base and a network of over 1,000 healthcare providers across 45 specializations.

It will also enable further growth of KonsultaMD, HealthNow and AIDE as one, following the staggering rise in consultations at 2,000 percent over the pandemic, the same level of increase in the number of healthcare providers, medicine delivery in the tens of thousands, and expansion of their private and public partnerships.

AC Health President and CEO Paolo Borromeo

“AC Health’s end-to-end service delivery network coupled with the expanded digital reach of the new KonsultaMD puts us in a unique position to meld the online-offline experience for an omnichannel approach to health,” said AC Health President and CEO Paolo Borromeo.

He added that, “The new KonsultaMD provides an alternative point of access to AC Health’s customer base of over 3 million unique patients and physician-network of over 1,600 doctors. We are very excited about the potential of HealthNow, AIDE, and KonsultaMD, combined with AC Health’s physical brick-and-mortar assets, and how together, we can better empower our medical professionals, improve the quality of service for our patients, and ultimately transform healthcare.”

By connecting AC Health’s ecosystem of healthcare providers, diagnostics and pharmacies, and Globe’s ecosystem of innovative digital solutions, the two subsidiaries of the Ayala Corporation are able to form synergy in the digital healthcare space under one KonsultaMD brand, giving it the unfair advantage to redefine the healthcare experience.