Licensed retail electricity supplier COREnergy, a subsidiary company of Vivant Energy Corporation, has reported upturn in its energy sales to big-ticket and power-intensive customers despite the wallop of the coronavirus pandemic in the past two years.
According to COREnergy Al Douglas Villaos, the company had “onboarded several new RES (retail electricity supplier) accounts, delivered cost saving energy-related engineering solutions to key customers; and despite significant supply chain and logistics issues, commissioned a few solar rooftop projects in multiple areas.”
RES companies, as underpinned by the retail competition and open access (RCOA) policy in the restructured electricity sector, are catering to the needs and demand of contestable customers or those end-users whose peak demand are within the threshold set by the Energy Regulatory Commission. Currently, the threshold is at 500 kilowatts and up.
As contestable end-users, such segment of power customers can already directly contract with retail power suppliers for the volume of electricity that they need and at a price and technology that they prefer.
COREnergy noted that “as business and industry continues to adapt to an environment that has been changed by COVID-19, they will need an energy partner that adds value to their operations.”
In the view of Villaos, “business and industry are gradually adapting to the changed landscape,” as he noted that such had been manifest in the sales to customers they registered in years 2020 and 2021. He assumed his post as COREnergy president in December 2021.
“COREnergy’s performance in the past two years amid Covid indicate that many business owners have realized the importance of having flexible, reliable and cost-effective electricity,” the company president stated.
As a licensed RES, the suite of offers of COREnergy to retail electricity customers include “solar and energy engineering solutions to businesses and industries under the open access regime.”
“COREnergy as a one-stop-shop energy solutions provider is perfectly positioned to meet the demands of a wide range of businesses that want to be ahead when the economy recovers,” Villaos stressed.
He emphasized that the approach of the company, primarily to its patrons, is a customer-centric service that will aid commercial and industrial (C&I) end-users on how they can best managed not just the quality of electricity services that they want, but also the electric bills that will fit their budgets.
“COREnergy views customers as business partners. We manage customers not as accounts but as relationships,” Villaos conveyed.
He added that part of the service guarantee they extend to customers is ensuring that “these relationships will be sustained in the long-term by exceeding customers’ expectations when it comes to efficient and effective third-party energy solutions.”