Foreign Affairs Secretary Teodoro Locsin Jr. assured the public that the Department of Foreign Affairs (DFA) is focused on processing passport applications faster.
Locsin made the statement as more people complain about their passport applications, with some even saying that they have not received their passports yet even if they applied for them months ago.
On Saturday, November 20, Locsin himself responded to a query from a Twitter user who claimed that his mother applied for a passport renewal three months ago but she has not received her new passport yet.
The Twitter user urged Locsin and the DFA to “focus more on processing our passport faster” and to help overseas Filipino workers (OFWs).
“We are focused on it, hence all these updates, and there [have] been no suspensions except in cases of Covid (coronavirus),” he said.
He likewise tapped the DFA and the agency’s Office of Consular Affairs (OCA) to assist the Twitter user.
Early this week, the DFA urged applicants to check the status of their passport application via its new Unified Passport Tracking System.
Under the new tracking system, applicants must log on to passport.gov.ph and click the “Track your passport” button. They will then be asked to input the required information.
With the new system going online, the former Passport Tracking System and the Pending Applications Tracker can no longer be accessed to verify the status of passport applications.